Outages
Report a Power Outage Online: Log-in to SmartHub
Report a Power Outage by Phone: 877.744.1055
View our Outage Map
Payments
Pay Online: Log-in to SmartHub
Pay by Phone: 877.999.3371
Call Before You Dig
Call 811 at least two business days before beginning any excavation work.
Rebates
For more information regarding rebates or energy efficiency please contact 888.883.9879 (between 8 a.m. and 5 p.m.) or rebates@esgroupllc.com.
Member Services
Business hours: Monday-Thursday 7 a.m. to 5:30 p.m., closed Friday
Phone: 208.765.1200
Toll Free: 800.240.0459
Email: kec@kec.com
Fax: 208.772.5858
Office Address:
2451 West Dakota Ave.
Hayden, ID 83835
Can't find what you are looking for or have another question? Please reach out to us via the form below and someone will get back to you within 2 business days. Please do not report power outages using this form (use the contact information above).