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KEC currently accepts payment via cash, check, Visa or MasterCard using one of the payment options below.
Available 24/7, call 877.999.3371 and make a one-time payment using checking, savings, or a debit or credit card with a Visa or MasterCard logo. You will need your KEC account number and KEC pin.
Office Address:
2451 West Dakota Ave.
Hayden, Idaho 83835
Office/Lobby Hours: Monday-Thursday 7 a.m. to 5:30 p.m., closed Fridays.
Please allow time for your payment to be received by the billing due date. Mail check or money order and the bottom portion of the bill to the address below. Please include your KEC account number on your payment.
Mailing Address
2451 West Dakota Ave.
Hayden, ID 83835
Drop your check or money order (no cash) and the bottom portion of the bill in our office drop box, located in front of our office. Please include your KEC account number on your payment. Payments dropped off after 8:00 a.m. will be applied to your account the next business day.
Office Address
2451 West Dakota Ave.
Hayden, ID 83835
KEC recommends that you don’t make payments through third party services. Payments through these services may take up to a week to post to your KEC account. Additionally, many services will charge processing or convenience fees. All payment options provided by KEC directly are free of charge.
We will make payment arrangements with those unable to pay in full. However, the number of times those arrangements can be made is limited and must be made prior to any disconnection.
Past due balances are subject to an Unpaid Balance Penalty of $5 or 2% of the past due, whichever is greater. Past due amounts will be reflected on the bill with a notation in the account message block stating the account is subject to disconnection if not paid by the noted date. No additional past due or final notice will be sent prior to disconnection. A $5 fee will be assessed if KEC attempts to contact you, by phone, to alert of pending disconnection.
Once disconnected for non-payment, the full past due balance is required to restore service. A reconnection fee of up to $100 during business hours or $300 after business hours will also be assessed.
Please contact our office at 208.765.1200 if you encounter problems paying your bill. Agencies in the community that can help with utility payments include Project Share and Energy Assistance. Both agencies can be reached at 208.664.8757.
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