Recently, we’ve heard from a few members that they have inadvertently made a KEC payment using a third party website (such as Doxo). In some cases, these third party sites charge fees to make payments (KEC does not charge a fee to make payment online or by phone). KEC respects your online privacy and has taken measures to protect your personal information. We cannot guarantee the same of the online bill payment services. Members should be cautious when clinking links in search engines and only enter personal information on sites they are familiar with. We encourage KEC members to use SmartHub to make a payment.