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  • Notice About Billing Statements Due March 5

    KEC has been notified that billing statements printed on February 19th and due March 5th were delayed at the post office. KEC expects bills to arrive to members by March 5th and has automatically extended the due date from March 5th to March 18th. If you have not received your bill by Monday, March 8th please contact us. 

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KEC continues providing essential services after stay-home order

KEC continues providing essential services after stay-home order
Tuesday | March 31, 2020
All News

Dear KEC members,

 

As the coronavirus continues to impact our region, Kootenai Electric Cooperative’s (KEC) commitment to safety and providing exceptional service remains the same. In response to Governor Little’s Statewide Stay-Home Order, we are taking additional measures to safeguard our employees and the public while also ensuring our members continue to receive reliable power, which is listed as one of several “essential services” within the Governor’s order that must be maintained. It is for these reasons our employees remain working while other businesses are closed.

 

How are we accomplishing this? In addition to the measures we’ve previously communicated, a few additional measures were implemented last week. For instance:

  • Our office staff began working remotely, including our member services employees. You can count on them to provide assistance during office hours by phone and email. Other than not being able to walk into our office to do business, this change should be unnoticeable.
  • Our line crews, field employees and vegetation management personnel have been assigned to tasks directly related to the continuity of electric service. As a reminder, if you see a KEC line crew or field employee, we ask that you adhere to social distancing practices and not approach them.

As always, line crews will also remain on call to promptly respond to any power outages or emergencies. You can report your outage through SmartHub or by calling us at 877-744-1055. Visit our Outage Center to learn more.

 

These are indeed exceptional times. Please be assured that KEC is poised to help our members navigate them by being here for you. Thank you for your cooperation and helping us to better serve you.

 

Sincerely,

Doug%20signature%20no%20background.png

Doug Elliott

 

Learn more about KEC's Operations and Member Services During COVID-19

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  • Home
  • Service Information
    • Billing & Payment Options
    • SmartHub
    • What is the Service Availability Charge?
    • Frequently Asked Questions
    • Capital Credits
    • New Construction Information
    • Other Service Reminders
  • About Us
    • KEC Operations & Member Services During COVID-19
    • KEC Facts
    • Board of Directors
      • Board of Director Meetings
      • Board Candidate Nomination Process
      • Director District Map
    • Management Team
    • Job Opportunities
    • News Center
    • Bylaws
    • Annual Reports & Annual Meeting Minutes
    • Rates & Policies
    • Member Volunteer Opportunities
    • FEMA Construction Updates
    • Annual Meeting & Election
    • Facility Master Plan Q&A
  • Energy Center
    • Ways to Save
      • Residential Rebates
      • Commercial Rebates
      • Energy Saving Tips
      • Resources
    • Clean Energy
      • About Hydropower
      • Carbon Free Energy Options
      • Community Solar Project
      • Fighting Creek Landfill Gas Project
      • KTEC Solar Array
  • Safety
  • Community
    • Operation Round Up
    • Donation & Sponsorship
    • Scholarship Program
  • Outage Center