Look Out for Scams
It’s unfortunate that in today’s world, scams are inevitable. Scammers can threaten us with everything from legal action involving the IRS to turning off power to our home. Utility scams often involve an individual or group posing as an employee of your electric cooperative. The scammer may use threatening language to create a sense of urgency in order to frighten you into offering your credit card or bank account information. Don’t fall victim to these types of scams. If someone calls demanding you pay your electric bill immediately, gather as much information as you can from the caller, hang up and contact KEC.
KEC may call you regarding an unpaid balance that you will be able to verify from your last bill; however, KEC will never demand immediate payment via pre-paid credit, debit or gift cards, nor will we ever ask for your bank account number. KEC employees who come to your home for any reason carry company identification badges and generally drive company vehicles. Always ask for identification and/or call us at 208.765.1200 to verify the person is indeed a KEC employee. Should you have any doubt, call local authorities for assistance and do not let the person into your home.
There are other types of scams consumers should watch out for:
- If someone calls your home claiming to have discovered a virus on your computer, hang up. This caller’s intent is to access personal information you may be keeping on your computer.
- If you receive an email from an unknown sender that is riddled with spelling errors and typos or threatens action unless a sum of money is paid, do not click any links provided within the email and do not respond it. Simply delete the email or send it to your spam folder.
- Government agencies like the IRS will never call to inform you that you have unpaid taxes or other liens against you. You will always receive this type of information in the mail. If someone calls claiming to be the IRS, hang up immediately.
KEC wants to make sure you avoid any and all types of scams that could put you or your financial information in jeopardy. If you have any questions about your account contact us or call us at 208.765.1200.